FAQs

How do I know what size to order?
Please refer to our sizing chart or you can purchase a Sizing Kit to ensure the perfect fit.
Are the nails reusable?
Yes, with proper care they can last for multiple uses. 
How long will the nails stay on?
That depends on how well you prep your natural nails before applying &
how rough you are with your hands.
(I advise using gloves when cleaning or washing dishes)
How do I take the nails off?
1. Apply cuticle oil around cuticle area, free edge & under the press-on.  
2. Soak in hot/warm water with any type of body oil (use can soap if you don't have any oil) 
3. Let soak for 15-20 minutes. 
What if the nails that I purchased don't fit?
Due to each set being made to order, we are not responsible for any incorrect sizing. 
Sizing guides & sample packs are available to help ensure a proper fit.
If one or two nails do not fit, I recommend purchasing a replacement nail.
What comes with my press-on nails?
All nail orders come with a mini nail file, a wooden cuticle pusher, buffer, alcohol prep pad & instructions.
What are the processing times?
Our current creation time is 1-3 weeks.
PLEASE NOTE THAT THIS IS THE TIME PERIOD OF CREATION
BEFORE IT IS SHIPPED OUT
Shipping Services
We only ship domestically in the United States.
Shipping times are typically 3-5 days.
Tracking information will be included. 
Returns & Refunds
Due to each set being made to order, we do not accept returns
nor do we issue refunds.
(Unless the item is defective or damaged. If so, email nailsbynatch@gmail.com & include an image of the defective or damaged product.)